The Human Factor

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February 2012

Excellence in HR
The Human Factor explores what it takes to create, manage, and sustain excellence
Over the last decade or so, there has emerged consensus, that human capital is the most valuable resource that an organisation has. Global competition, the shift from being a product-centred economy t.... Read More

Brew it like you want it
Dr. T.V. Rao (Chairman T.V. Rao learning systems pvt. ltd.) defines HR excellence in today’s context as he underlines the need for organisations to develop employees as their own HR Managers
Dr. T. V. Rao, Chairman T V Rao Learning Systems Pvt. Ltd., was Professor at the IIM-Ahmedabad for over 20 years beginning 1973. He is the Founder President of the National HRD Network and was Pres.... Read More

Test of a leader: Bring out the best in others
Chip Espinoza (Chief Executive Officer, GeNext Consulting) explains that it is a given in executive leadership that you will bring your best to the table. The true test is if you can get the best out of everyone else in the organisation.
Have you ever heard or read something that stays with you and just won’t let go? Perhaps at first you didn’t agree with it or it flew in the face of convention, but over time the concept became a wind.... Read More

Championing change,transforming cultures
Matiul Islam Nowshad, Chief Human Resources Officer, Robi Axiata Ltd.
With over two decades of extensive experience in Human Resources, making it to the board at the age of 35, experiencing the troubles of employee relations, I believed that I achieved it all. I was the.... Read More

Nurture the best talents in your organisation
Peter Cappelli, (the George W. Taylor Professor of Management at The Wharton School and the Director of Wharton’s Center for Human Resources), shares his views on how talent management can play a vital role in an organisation’s growth and development, thereby becoming an indispensible part of ‘Excellence in HR’
Prof. Peter Cappelli is a Research Associate at the National Bureau of Economic Research in Cambridge. He served as Senior Advisor to the Kingdom of Bahrain for Employment Policy from 2003-2005, an.... Read More

Challenging HR’s status quo
Over the last 15 years, HR has not changed much with respect to its role in corporations and in how it operates. An eye-opening perspective of Edward E. Lawler I I I
Edward E. Lawler III is Distinguished Professor of Business and Director of the Center for Effective Organizations in the Marshall School of Business at the University of Southern California. He ha.... Read More

Mastering the art of talent management
Paul Sparrow (Director, Centre for Performance-Led HRM & Professor of International Human Resource Management, Lancaster University Management School) shares that the real challenge facing HR is how to help the organisation and the people within it to grow and prosper in a way that is acceptable to society at large
Paul Sparrow has published over 150 books, journal articles and research chapters, and has consulted with major MNCs, public sector orgnisations and inter-governmental agencies. His research covers.... Read More

The challenges of change
Dr. John P. Kotter (Konosuke Matsushita Professor of Leadership, Emeritus at the Harvard Business School & Co-founder, Kotter International) speaks about the importance of change management and the role it is playing in contemporary organisations
Dr. John P. Kotter is widely regarded as the foremost speaker on topics of Leadership and Change. The Konosuke Matsushita Professor of Leadership, Emeritus at the Harvard Business School and a grad.... Read More

There’s a world beyond pay cheque
Pritpal Singh Kular, Director- Human Resources, Max Bupa Health Insurance
Businesses can no more afford to think only of existence; they need excellence for survival. What makes an organisation great? Is it the fixed assets, the plant and machinery, the technology? While al.... Read More

Employer branding: The art of story-telling
Dan Schawbel, Managing Partner, Millennial Branding
More than ever before, employer branding is becoming critical to recruit, retain and even grow talent within an organisation. Social media tools have made it easier and more effective to create a stro.... Read More

Encourage informed employee voice
Kevin Ruck, Director, PR Academy (UK), explains that employee voice only has meaning if it is based on employees being well informed
The term “employee voice” has a relatively long history, dating back to the 1970s when it was used in relation to employees’ efforts to change dissatisfying work situations. It was then popularised in.... Read More

Driving change
P. Thiruvengadam, Senior Director, Human Capital Advisory Services (HCAS), Deloitte in India, explains how the organisation and its people go hand-in-hand when it comes to excelling in HR
With a rich experience of 33 years in Management Consultancy, Mr. Thiruvengadam has done a significant portion of his work for SMEs across India in Strategy, Processes and Human Capital. He has tra.... Read More

What an organisation needs
Stephen Haines (Founder – haines centre for strategic management) and Stephen Lin (asian regional managing partner) discuss the starting point for HR
Stephen Haines is also the founder and publisher of Systems Thinking Press. He has authored numerous best selling books on a variety of Strategic Management and Systems Thinking topics. He is a glo.... Read More

Era of talent-powered organisations
Manoj Biswas (Geographic Unit HR Lead, Accenture India) reveals that contribution has taken on a whole new meaning in today’s business environment, making the war for talent intense at a global level
The biggest contribution to an organisation’s success comes from its people – be it the senior leadership, the middle management or the frontline. This contribution takes on a whole new meaning in tod.... Read More

Different dimensions of leadership
Anupam Sirbhaiya, Regional Director, Center for Creative Leadership’s (CCL) Asia operations & Meena Surie Wilson Senior Enterprise Associate CCL, on why Indian firms need to focus on leadership development
Anupam facilitates leadership development through training, feedback coaching and on-going coaching. He hadworked with Tata Management Training Centre, Tata Steel, and Wipro. He has been an indepen.... Read More

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